Home
Winter
The Self Catered Service
The Catered Service
The Chalet
Prices And Availability
Booking
Châtel & Portes du Soleil
Skiing & Boarding
Families
Snow Gallery
Special Offers
Getting Here
Visitors Book
Links
FAQs
Summer
Contact Us

FAQs

Or just phone us

Tel: 00 33 (0) 450 813 543                              Mobile: 00 33 (0) 676 834 808                              e-mail: info@sutochatel.co.uk

 

What is included in the cost of my winter holiday?

What is not included in the cost of my winter holiday?

Is it easy to get to the ski lifts from the chalet?

What is there to do in Châtel if I don't want to ski/board?

Is Châtel suitable for families with children?

Can you pick us up/drop us off at Geneva airport?

Is there any parking at the chalet if we want to drive?

Are there any laundry facilities at the chalet?

What currency should I bring with me?

Do you have directions if we're driving to the chalet?

~ ~ ~ ~ ~

What is included in the cost of my winter holiday?

Of course it all depends if you have booked a catered holiday or a self catered holiday but for catered you get this:

bullet

En-suite accommodation and full use of chalet facilities

bullet

Transfers to and from Geneva airport (an hour and a half away)

bullet

2 days' ski guiding for intermediate skiers

bullet

Breakfast and afternoon tea every day

bullet

Pre-dinner drinks with canapés on 6 of the 7 nights

bullet

Four-course evening accompanied by fine wines on 6 of the 7 nights

bullet

Transport to and from lifts in the morning and afternoon, with the exception of Wednesdays

bullet

Booking of equipment, ski passes and lessons if required

What is not included in the cost of my winter holiday?

bullet

Travel to Geneva

bullet

Insurance

bullet

Cost of ski pass, equipment hire and lessons

Is it easy to get to the ski lifts from the chalet?

In a word - yes!  We offer a mini-bus service to our guests 6 days a week where we drop you off and collect you from the main lift area (Pré la Joux) at the start and end of each day.  Alternatively the Super Châtel télécabine is only 250 metres walk away through the village.  Also the stop for the free ski bus is situated approximately 50 metres from chalet 'Les Erines' up a short flight of steps. This bus stops at Le Linga and Pré la Joux télécabines in the Châtel ski area.

What is there to do in Châtel if I don’t want to ski/board?

There is plenty to do in Châtel with its 2 cinemas, bowling, ice-skating, a great variety of bars and restaurants, walking and snow-shoeing paths - to name but a few alternative activities.

Is Châtel suitable for families with children?

Châtel is a great holiday destination for families with children.  For further details, please visit the Families section of our website.

Can you pick us up/drop us off at Geneva airport?

Yes, this included in the cost of your holiday, provided you arrange your flight to coincide with our pickup and dropoff times. see our terms and conditions

Is there any parking at the chalet if we want to drive?

We have limited outside parking facilities at the chalet.  Alternatively during the winter you may want to make use of the covered car park in the village centre for a fee.  The car park is a 5 minute walk from the chalet.

Are there any laundry facilities at the chalet?

No, but there is a launderette in the village about 2 minutes walk from the chalet.

What currency should I bring with me?

Although you'll be skiing across borders into France and Switzerland all the mountain restaurants accept Euros and some will accept Swiss Francs.

Do you have directions if we're driving to the chalet?

Yes.  Please ask and we can send these to you.

 

 

Tel: 00 33 (0) 450 813 543                              Mobile: 00 33 (0) 676 834 808                              e-mail: info@sutochatel.co.uk